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• key (identifying) personal data, i.e. your name, surname, personal identification number, date of birth, phone number, e-mail address, other contact data, bank data, personal identity document data and/ or other data necessary to conclude and perform the agreement;
• agreement data, i. e. data about equipment, selected services, the payment plan (-s), consent/ dissent to direct marketing, etc.;
• agreement performance (use) data, i. e. information on payments, settlements and debts, correspondence with BITĖ (e.g. your complaints, BITĖ’s response to them and/or other communication related to the performance of the agreement).

The above-mentioned personal data shall be used to allow BITĖ to enter into agreements on the provision of electronic communication services and/ or sale of goods and to perform the agreements (i.e. to provide the ordered electronic communication services and / or equipment and to receive payment for them (performing settlement control and accounting).

• Traffic and related data (generated automatically when you use electronic means of communication), i.e. date and time of the telecommunication event, telephone number, telephone number used to divert calls (SMS, MMS), call duration, location tag (cell) and other data indicating the geographical location of terminal equipment of the actual user of electronic communication services, international mobile subscriber identification (IMSI), international mobile equipment identification (IMEI), data transmission session access point, IP addresses, data volume, telecommunications event tags, and other data processed in electronic communications networks or in the provision of electronic communications services (when these data are related to a specific person and / or allow direct / indirect identifying a specific person).

Traffic and related data shall be used to enable BITĖ to ensure the security of electronic communications network and services (i.e. to maintain or restore the security of electronic communications networks and services, to prevent potential security threats from third parties), to ensure the transmission of connection (i.e. the transmission of your communication via electronic communication networks), also to record and / or administer the use of electronic communications services and to apply other mandatory service quality requirements provided for in legal acts regulating electronic communications activities.

• Data of traffic management measures, i. e. IP address, e-mail address.

In the application of traffic management measures, such personal data shall be used for the purpose of eliminating threats to the stability and security of the network only, and shall be processed for no longer than is necessary to achieve those goals.

• Identifying personal data, i. e. name and surname; personal identification number; job position; contact details (e. g. phone number, e-mail address).

The said data shall be used to identify representatives of business customers when this is necessary for the provision of services. Please note that other data collected (generated) at the time of conclusion and / or performance of agreements shall be linked to the legal entity (business customer), therefore they shall not be considered personal data of the service user.

The above personal data (except for the data on the use under agreements, traffic data and related data) shall be obtained directly from data subjects (private and/ or business customers) at the time of conclusion of an agreement.

Customer solvency shall also be checked at the time of conclusion of an agreement (see the purpose of solvency assessment and debt management).

Data on the use under agreements, traffic data and related data shall be obtained (generated automatically) at the time of provision of electronic communications services.

BITĖ may transfer and / or grant access to the above personal data to the following categories of data recipients: (1) other data controllers who may receive such personal data for the provision of the Services or the discharge of obligations provided for in legislation (e.g. other telecommunications operators, companies providing direct delivery and related administration services, banks and other companies providing payment services, other companies of BITĖ Group); (2) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. serving customers in outlets or the call center, providing IT services, auditors, consultants, providers of debt management and / or recovery services, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security; (3) competent governmental and / or law enforcement authorities (e. g., courts, police or other supervisory authorities). These recipients may be provided with data only if this is required according to applicable legislation and only in accordance with the procedure established by laws in order to ensure the rights of BITĖ, security of customers, employees and/or resources, and to make, submit and / or defend legal claims.

BITĖ shall process the specified personal data (except for traffic and related data) for 10 years counting from the expiry of the last agreement with the data subject and the final payment for equipment / services.

BITĖ shall process traffic and related data for 6 months counting from the date of registration of the event.

The said data shall be destroyed upon the expiry of the specified storage term.

• key (identifying) personal data, i. e. your name, surname, personal identification number, date of birth, telephone number, e-mail address, other contact data, bank data, personal identity document data and/ or other data necessary to conclude and perform the agreement;
• agreement performance data, i. e. information on payments, settlements and debts, correspondence with BITĖ (e. g. customer inquiries, correspondence, requests and /or other communication related to the performance of the agreement);
• service use data, i. e. data on the equipment used (serial number, IMEI number or other identifiers), login data (IP address, etc.), information on the selected services, payment plan (-s), provided discounts, use of TV services (e. g. viewed content) and / or other information related to the use of TV services.

The above-mentioned personal data shall be used to allow BITĖ to enter into agreements on the provision of electronic communication services and/ or sale of goods and to perform the agreements (i.e. to provide the ordered electronic communication services and / or equipment and to receive payments for it (performing settlement control and accounting). Data on the use of services shall additionally be processed to ensure the quality of services and used to offer content recommendations. Please note that the view of content by users of the online TV service shall be analysed automatically, therefore BITĖ shall have the right to provide users with respective content recommendations based on user experience.

• Identifying personal data, i. e. name and surname; personal identification number; job position; contact details (e.g. phone number, e-mail address).

The said data shall be used to identify representatives of legal entities when this is necessary for the provision of services. Please note that other data collected (generated) at the time of conclusion and / or performance of the agreement shall be linked to the legal entity, therefore they are not considered personal data of the service user.

The above personal data shall be obtained directly from data subjects (private and/ or business customers) at the time of conclusion of agreements and/ or generated automatically while using TV services.

Customer solvency shall also be assessed at the time of conclusion of agreements (see the purpose of solvency assessment and debt management).

BITĖ may transfer and / or grant access to the above personal data to the following categories of recipients: (1) other data controllers who need such personal data for the provision of the Services or the discharge of obligations provided for in legislation (e.g. banks and other companies providing payment services, or other BITĖ Group companies); (2) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. IT service providers, marketing (content) service providers, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security; (3) competent governmental and / or law enforcement authorities (e. g., courts, police or other supervisory authorities). These recipients may be provided with data only if this is required according to applicable legislation and only in accordance with the procedure established by laws in order to ensure the rights of BITĖ, security of customers, employees and/or resources, and to make, submit and / or defend legal claims.

BITĖ shall process the specified personal data no longer than the data are necessary to achieve the pursued goal, but no longer than 10 years, counting from the expiry of the last agreement with the data subject and the final payment for services.

When you purchase goods and / or order services on our website, an agreement shall be concluded between you and BITĖ on the provision of specific services and/ or purchase of goods. Thus, we process your personal data related to the purchase / order of goods and / or services in accordance with the condition of lawfulness of processing enshrined in clause b) of Article 6(1) of the Regulation, i. e. in order to conclude and / or perform agreements (orders) concluded with you.

When an agreement / order (on the basis of which you receive BITĖ services and/ or goods) is concluded on the website with a legal entity (business customer), then the personal data received when placing an order shall be processed in accordance with the condition of lawfulness of processing enshrined in clause f) of Article 6(1) of the Regulation, i. e. in pursuit of lawful interests of BITĖ to conclude and perform agreements with legal entities (business customers) and to maintain commercial relations.

• key (identifying) personal data, i. e. name and surname; delivery address; phone number; e-mail address; company code and/ or VAT code (when purchasing on behalf of a legal entity and/or when a purchase is made by a VAT payer;
• agreement (product order) data, i. e. order number, information about the ordered goods and/ or services and other order details; payment data (for example, current account number, bank name and other information on settlement and payment methods); contact details and other records related to the order.

The above-mentioned personal data are used for BITĖ to be able to conclude and execute a remote service provision and/or product sale agreement and to perform it (i.e. to provide the ordered goods and/ or services and to receive payment for it (performing settlement control and accounting).

The above-mentioned personal data (data necessary for submitting and executing orders) shall be obtained directly from BITĖ customers (private and/ or business) when placing an order on the website and/ or concluding an agreement.

Your solvency shall also be assessed when concluding an agreement (i. e. hire-purchasing equipment and/or ordering service provision (i.e. see the objective of solvency assessment and debt management).

BITĖ may transfer and / or grant access to the above personal data processed for these purposes to the following categories of recipients: (1) other data controllers who may receive such personal data for the provision of the Services or the discharge of obligations provided for in legislation (e.g. companies providing direct delivery and related administration services, banks and other companies providing payment services, other companies of BITĖ Group); (2) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. serving customers in outlets or the call center, providing IT services, auditors, consultants, providers of debt management and / or recovery services, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security; (3) competent governmental and / or law enforcement authorities (e. g., courts, police or other supervisory authorities). These recipients may be provided with data only if this is required according to applicable legislation and only in accordance with the procedure established by laws in order to ensure the rights of BITĖ, security of customers, employees and/or resources, and to make, submit and / or defend legal claims.

Data related to the purpose of e-commerce (eg orders for goods / services started and / or placed on the website, etc.) shall be processed for 1 year, counting from the date of ordering and / or final payment for goods / services. At the end of this term, these personal data will be deleted.

Once you mark your consent to receive direct marketing (e. g. on the website, self-service, in agreement or otherwise) and / or submit an inquiry regarding an individual (one-time) offer related to BITĖ’s goods / services, you express your consent to such processing of personal data, therefore we shall process your personal data in accordance with the condition of lawfulness of processing enshrined in clause a) of Article 6(1) of the Regulation, i. e. your consent.

When you use BITĖ services (for example, order goods and/ or services and provide BITĖ with your contact personal data to this end, BITĖ shall have the right to use these data in general marketing (i. e. to offer you similar goods or services directly, in accordance with provisions of Article 69(2) to the Law on Electronic Communications of the Republic of Lithuania). Therefore, we shall process your personal data for this purpose in accordance with the condition of lawfulness of processing enshrined in clause f) of Article 6(1) of the Regulation, i. e. to offer similar goods and/ or services to the existing customers and ask their opinion about them in order to achieve legitimate interests of BITĖ.

BITĖ shall collect and process the following categories of personal data and use them to achieve the specified purposes:

• identification data, i.e. name and surname, e-mail address, phone number (-s);

The said personal data (contact data) shall be used in order for BITĖ to be able to provide you with relevant BITĖ information, advertising services and / or product offers directly (by phone / SMS / e-mail), and to ask your opinion about the services provided by BITĖ, etc.

• Individualized customer information, i. e. information about the goods and / or services of interest to the customer, data on the use of the goods and / or services, data on browsing the website or other data that helps to tailor the offered direct marketing to individual customers.

Customer data for personalization of direct marketing have been used in order for BITĖ’s marketing offers to correspond to customers’ wishes, expectations and interests as closely as possible, and to provide them with an opportunity to receive relevant BITĖ advertising offers.

The mentioned personal data (contact data) shall be received directly from BITĖ customers (private and / or business), when data subjects give consent to receive direct marketing, individual BITĖ offers and/ or use BITĖ services (if when submitting data and / or receiving notifications you do not object or refuse to receive these general marketing messages).

Other data designated for personalization of direct marketing is obtained (i. e. automatically generated) when you show interest in BITĖ goods and/ or services by browsing the website or using other services provided by BITĖ).

In addition, please note that data subjects may withdraw their consent (no longer consent) and / or refuse to receive direct marketing at any time. Therefore, having received information that you no longer wish to receive direct marketing messages sent by BITĖ, your personal data shall not be further processed for this purpose (except for the storage of the fact of giving and / or revoking a consent).

BITĖ may transfer and / or grant access to the above personal data processed for these purposes to the following categories of recipients: (1) other data controllers who may receive such personal data for the provision of the Services or the discharge of obligations provided for in legislation (e.g. other companies of BITĖ Group); (2) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. serving customers in outlets or the call center, providing IT services, providers of specialized marketing services, consultants, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security.

Data related to the purpose of direct marketing (e.g. granted and/or revoked marketing authorizations, etc.) shall be processed for 5 years counting from the date of receipt of the consent, but not longer than the period of validity of the consent (i.e. until the date of revocation of the consent). Upon the expiry of the consent, the evidence of obtaining a consent may be additionally stored to the extent necessary to protect legitimate interests of BITĖ.

When personal data are processed in accordance with legitimate interests of BITĖ (i.e. general direct marketing), your data shall be processed until you express your disagreement / refuse to receive such marketing, but no longer than the duration of contractual relations.

Requests for individual BITĖ offers submitted by customers shall be processed until it is necessary to achieve a specific goal, but not longer than 12 months.

This section describes the aim of processing which is comprehensive and covers the following purposes:

(1) solvency assessment;

(2) debt management, debt recovery.

When you apply to BITĖ for concluding an agreement (i.e. provision of services and/ or order of goods), having your consent and / or legitimate interest, BITĖ, (depending on the type of the agreement and / or the price of the goods) shall make sure of your financial capacity to perform the agreement and to protect itself from possible losses due to a likely default of financial obligations before concluding an agreement, therefore data on solvency assessment of potential customers shall be processed in accordance with the condition of lawfulness of processing enshrined in clauses a) and f) of Article 6(1) of the Regulation, i. e. (1) with your consent; (2) in pursuit of legitimate interests of BITĖ.

Should you default on your financial obligations under the service provision/ product purchase agreements concluded with BITĖ (i. e. fail to pay invoices on time), BITĖ shall have a legitimate interest to process personal data of its debtors and use / transfer these data for debt recovery and / or to provide them to joint debtor files and thus protect its interests and legitimate claims, therefore data of debtors shall be processed in accordance with the condition of lawfulness of processing enshrined in clause f) of Article 6(1) of the Regulation, i. e. in pursuit of legitimate interests of BITĖ.

• Identification data, i. e. name and surname, personal identification number, date of birth, identity document number.

The said data shall be used for us to be able to send inquiries to the credit bureau UAB Creditinfo Lietuva, SODRA and others in order to find out about your financial situation and obtain this information*;

• o Solvency assessment data, i. e. credit rating, solvency data (e.g. salary assessment of the last 12 months, insured income received, economic and individual activities, type of activity, SODRA benefits received and granted, copies of certificates of civil servants, officials, farmers, etc.), information on existing debts (e.g. type and amount of debt, date of debt formation and its payment, creditor, etc.).

We use these data to assess whether you will be able to perform agreements concluded with BITĖ.

* We would like to draw your attention to the fact that solvency of potential customers is assessed each time you apply to BITĖ for the conclusion of an agreement for goods and / or services. Nevertheless, you shall be informed of the assessment before sending an inquiry, thus you shall have the right to object to such processing of your data. However, it is important to mention that should you object thereto, BITĖ shall not be able to conclude an agreement with you.

BITĖ shall collect and process the following personal data of indebted former and/or existing customers and process them in pursuit of debt management and debt recovery purposes:

• Identification data, i. e. name and surname, personal identification number, date of birth; available contact information (e.g. addresses, phone numbers, e-mail addresses);
• Agreement and agreement performance (use) data, i. e. agreement details; invoice details (e.g. paid, outstanding invoices, outstanding part of an invoice, etc.), debt-related information (e.g. documents that prove the fact of a debt, debt, date of formation of the debt, etc.);

We use the said data to be able to control payments for the goods and / or services provided, to notify of the formed debts, and to transfer these data for debt recovery and / or to joint debtor files*.

* BITĖ shall always notify its customers when a debt forms, however, if a customer does not pay his debts within 30 days, BITĖ shall have the right to transfer the debtor’s personal data to debt recovery service providers and / or joint debtor file (register) managers UAB Creditinfo Lietuva.

Personal data processed for solvency assessment purposes:

• Identification data obtained directly from a data subject, when this subject (current and / or potential customer) applies to BITĖ for concluding an agreement;
• Solvency assessment data obtained directly from a data subject and/ or solvency assessment companies (e. g. UAB Creditinfo Lietuva, etc.); distributor of state registers and / or information files (e. g. SODRA) or data distributors of state registers and / or information files.

Personal data processed for the purpose of debt management and debt recovery:

• Identification data obtained directly from a data subject, when this subject (current and / or potential customer) applies to BITĖ for concluding an agreement;
• Agreement (performance) use data obtained (automatically generated) at the time of provision of services through the control and accounting of payments for the services provided.

BITĖ may transfer and / or grant access to the above personal data to the following categories of recipients: (1) other data controllers who may receive such personal data for the provision of the Services or the discharge of obligations provided for in legislation (e.g. joint data files (registers)); (2) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. serving customers in outlets or the call center, providing IT services, auditors, consultants, providers of debt management and / or recovery services, or other legal services, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security; (3) competent governmental and / or law enforcement authorities (e. g., courts, police or other supervisory authorities). These recipients may be provided with data only if this is required according to applicable legislation and only in accordance with the procedure established by laws in order to ensure the rights of BITĖ, security of customers, employees and/or resources, and to make, submit and / or defend legal claims.

Data related to the assessment of solvency of the entity (potential customer) shall be processed (checked) and stored for a maximum of 24 hours. Therefore, your solvency shall be assessed when you re-apply for concluding an agreement for goods and / or services.

Data related to customer debt, debt recovery and accounting shall be processed for 10 years from the date of expiry of the agreement or payment of the debt.

Upon the expiry of these terms, your personal data shall be deleted.

When you call phone numbers provided by BITĖ, you shall be informed that the conversation will be recorded. By continuing the call, you shall express your consent to the recording of the conversation, therefore, BITĖ shall manage recordings of incoming calls for this purpose in observance of clause a) of Article 6(1) of the Regulation, i. e. your consent.

When BITĖ representatives call you and communicate with you on relevant issues (for example, regarding orders of goods and/ or services (concluding agreements) or regarding circumstances related to the performance of agreements and other circumstances), BITĖ has a legitimate interest to record these calls to ensure the quality of services provided, provision of information, and to collect evidence on concluded commercial transactions, their performance or other related circumstances (in accordance with the provisions of Article 61 (2) of the Law on Electronic Communications of the Republic of Lithuania). Therefore, the specified personal data shall be processed in accordance with the condition of lawfulness of processing enshrined in clause f) of Article 6(1) of the Regulation, i. e. pursuit of legitimate interests of BITĖ. In any case, you shall be informed that your conversation with BITĖ representatives shall be recorded.

• Identification data, i. e. phone number, name and surname, last 4 digits of the personal identification number and/ or other additional data, such as identity document number, data related to the use of BITĖ services, etc. (in cases where it is necessary to identify the customer).

The above-mentioned personal data shall be used to identify the customer and fulfil the customer’s request (e.g. to answer questions, order goods and / or services, etc.).

• Call data (including technical data), i.e. call recording, call date, time, duration and other technical data.

Call recordings (including the content of the conversation) shall be used to collect evidence of agreements concluded by phone, their performance, given direct marketing consents or other details related to the provision of services and / or to listen to / rate these conversations and thus ensure the quality of service provided by BITĖ employees or to decide on improving the quality of phone service, while technical recording data shall be used in order to properly administer the available call records and to log (account for) the processing of call records.

The said personal data shall be obtained directly from data subjects (authorized representatives of natural persons and/ or legal entities) by communicating with BITĖ representatives by phone.

BITĖ may transfer and / or grant access to the above personal data to the following categories of recipients: (1) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e. g. serving customers in the call center, providing IT services, consultants, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security; (2) competent governmental and / or law enforcement authorities (e. g., courts, police or other supervisory authorities). These recipients may be provided with data only if this is required according to applicable legislation and only in accordance with the procedure established by laws in order to ensure the rights of BITĖ, security of customers, employees and/or resources, and to make, submit and / or defend legal claims.

Calls where inquiries of subjects are answered, information is provided or a commercial transaction is concluded (e.g. an agreement on essential terms of the agreement have been reached, etc.) may be kept for a maximum of 6 months from the date of the call for the company to be able to assess the quality of service and / or to have evidence of commercial transactions being concluded or performed.

If your consent to receive direct marketing and / or provision of other information was recorded during a call, these calls shall be attributed to you (the customer) and shall be treated as evidence for 5 years from the date of receipt of the consent.

• o Video surveillance (including audio and other technical data), i.e. video recording with sound (including personal data recorded in it), technical data of the recordings (e. g., place, date, time, duration of the surveillance, etc.).

The said personal data (except for the technical record data) shall be used in order to prevent criminal acts in the territory and/ or premises of BITĖ, and having recorded a criminal act, conflicts or other incidents that may have endangered / actually endangered the security of persons and / or property, to be able to find out all the circumstances of the incident and hand over the evidence to the responsible law enforcement authorities, while technical recording data shall be used in order to properly administer the available call records and to log (account) the management of call records.

The said personal data shall be obtained directly from data subjects when they visit the territory and/ or premises video-surveilled by BITĖ. Video recordings with sound shall be captured automatically using video cameras, informing data subjects about video surveillance by means of information signs before entering the territory and/ or premises surveilled by BITĖ.

BITĖ may transfer and / or grant access to the above personal data processed for these purposes to the following categories of recipients: (1) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. carry out the functions of security assurance, provide IT services, also to consultants or other providers of legal services, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security; (2) competent governmental and / or law enforcement authorities (e. g., courts, police or other supervisory authorities). These recipients may be provided with data only if this is required according to applicable legislation and only in accordance with the procedure established by laws in order to ensure the rights of BITĖ, security of customers, employees and/or resources, and to make, submit and / or defend legal claims.

Video recordings in the territory and/or premises of BITĖ or related personal data shall be processed for 14 (fourteen) days from the recording date.

If a video captures circumstances of a crime and / or another incident, these videos may be processed throughout the entire period of investigation of the incident (including investigations by law enforcement authorities, litigation, etc.).

Increasing BITĖ’s representation and awareness in public space, communication with subjects in social networks.

In order to properly represent BITĖ and increase the awareness of BITĖ-managed brands in the public space, we administer brand accounts on these social networks: „Facebook“, „Instagram“, „LinkedIn“ ir „YouTube“.

When you visit social network accounts (wbsites) administered by BITĖ and communicate with us (provide your personal data on our administered social network accounts), you express your consent to such processing of personal data, therefore shall will process your personal data in accordance with the condition of lawfulness of processing enshrined in clause a) of Article 6(1) of the Regulation, i. e. your consent.

• Account data, i.e. name, surname (title), photos (e.g. profile and/ or photos bearing a trademark managed by BITĖ).
• Communication data, i. e. information about communication in the accounts of trademarks managed by BITĖ (for example, “likes”, “follows”, “comments”, “shares” or visits, etc.), information about received messages (message content, time of receipt, attachments, correspondence history, etc.); information on participation in events and / or games held by BITĖ (e.g. participation, non-participation, interest, compliance with the rules of the game, etc.); information about BITĖ’s rating (e.g. rating score, feedback, etc.).

The said personal data are used for the representation of trademarks managed by BITĖ in the public space, administration of accounts of trademarks managed by BITĖ, organization of events / games and other mutual communication between trademarks managed by BITĖ and entities.

The said personal data shall be obtained from social network managers in social network accounts administered by BITĖ (i.e. profiles of data subjects in social networks). You provide BITĖ with data on social networks when you visit and perform other actions or otherwise communicate in social network accounts administered by BITĖ.

BITĖ may transfer and / or grant access to the above personal data processed for these purposes to the following categories of recipients: (1) other data controllers who may obtain such personal data for the provision of the Services or the discharge of obligations provided for in legislation (e.g. social network managers); (2) data processors who provide services and process your data on behalf of, in the interests and at the order of BITĖ (e.g. providing IT services, consultants of marketing or related services, etc.). These recipients shall be provided with data on the basis of concluded personal data processing agreements only, which discuss specific data processing instructions and establish appropriate organizational and technical measures for the processors that meet the requirements of confidentiality and security.

Please note that personal data provided on social networks shall be processed in cooperation with social network managers (i.e. on Facebook, Instagram, YouTube and LinkedIn platforms). Therefore, the social network manager also receives your communication with BITĖ. So, if you want to learn more about the processing of personal data on a specific social network, we recommend you to read the privacy policy of a specific social network manager: (1) „Facebook“ privacy policy; (2) „Instagram“ privacy policy; (3) „LinkedIn“ privacy policy; (4) „YouTube“ privacy policy.

Personal data processed on social network accounts (social media platforms) administered by BITĖ shall not be additionally collected and processed in BITĖ’s internal systems (except in cases when BITĖ has another basis for processing of such data), therefore these data shall be processed in observance of the terms set by the social network manager, but no longer than your consent to the processing of these data is valid (i.e. until you delete your respective communication data yourself).

Please note that we shall reserve the right to remove illegal material should it turn out that doing that is necessary (e.g. when infringing or illegal posts , hateful comments, obscene feedback (sexually explicit) or attachments (e.g. photos or videos) are published infringing, inter alia, copyright, personal rights or other legal acts, as well as norms of morals and ethics.